So when you actually purchase a wacom product, you expect to be making an investment in something that's going to last you years. But apparently they don't actually care about quality control anymore.
I have just gone through my 4th wacom companion. This one didn't even boot to windows. Because they apparently shipped it to me with a virus installed already.
I turned it on, saw it was starting on the annoying setting up windows, walked away, and came back a bit later to this
Like wtf even is win32dlg, google can't even seem to find anything useful. But it's obvious that this computer wasn't tested at all because it just booted into this thing unaided. And now it doesn't even boot past bios... All i get is this annoying blue screen, and no matter what I press, it just pops back up.
This is a computer that hasn't even seen my home network, and it has a virus on it! How the hell can wacom's quality control be so bad that they didnt even flip this computer on to test, or are they just shipping all their refurbished computers with viruses on them?
I'm just glad that I use this thing for a hobby, and not for my actual job, because if I was using this to make a living, I would have no income for another 2 week period for the 4th time in 2 years. They promised me that the last one had had the power socket problem that plagued the first 2 fixed, but it failed the exact same way and had to be sent back for warranty exchange, and they sent me this one that managed to be even worse.
How can I possibly trust the company that hasn't managed to figure out what it's doing after 2 years of fixing this god damn problem, and is just making even more mistakes.
When I bought it, I thought that wacom would actually know what they were doing, but 4 computers later I'm amazed that they are still in business.
Still no response from Wacom... They must not have liked the tone of my support request.
Friday evening I looked up how to install windows 8 on a tablet, put it all on a memory stick and started from scratch. I nuked all the partitions on the drive and installed it.
After installing the Wacom drivers, it seemed to work mostly normally until I started trying to draw. And then I would have horrendous lag, like the cursor would be where the stylus was 1-2 seconds ago. Apparently that was windows flicks, a useless feature that does nothing but break drawing programs.
I also don't have the OSD indicators for when I press buttons, and the charms bar doesn't work with the stylus, which is just stupid, all ways to get there should work with all devices...
And wow, it feels like microsoft was already hit with antitrust lawsuits for half the damn things they still force you into at startup...